Our Values

"A VCA Animal Hospital is where the pet's health is our top priority, provided through quality, professional care and genuine personal service.  We pledge to instill client trust and confidence that their pet will always receive compassionate, gentle care, as well as the highest standard of veterinary medical service available.  We pledge to provide the finest personal service and facilities for our clients and their special pets."     

Art Antin, Chief Operating Officer


VCA’s Core Values Are Medical Excellence, Innovation and Improvement, and Confident Leadership

Medical Excellence – It’s why our clients trust us!

It means we focus on maintaining the highest standards of pet health care available anywhere.  It means we emphasize prevention as well as healing.  It means we hire only the best and provide continuing education programs to our doctors and staff.  It also means we promote the open exchange of professional knowledge and expertise through research and sharing of best practices.  And finally, it means we will not settle for less than keeping pets healthy.

Innovation and Improvement – It’s why our clients feel secure!

We strive to put state-of-the-art equipment in our facilities. Our Medical Advisory Board is comprised of the Nation’s top leaders from universities, private practice and the veterinary industry. They review the latest advancements in patient care and make recommendations to ensure that the highest quality of medicine is continually delivered in our hospitals.

Confident Leadership – It’s why our clients believe in us!

We invest in our people.  Our continuing education and number one internship and residency programs make us the nation’s premier supplier of post-graduate education in veterinary science and practice.  We have our own diagnostic laboratory, telemedicine service,  and digital equipment company, and we support the veterinary industry as a whole through sponsorships and services.  We consistently invest in our clinics nationwide and continually work to enrich the value of the VCA network.

These things together are the fundamental reason VCA stands apart

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